Complaints and Compliments

I Can Compose values your feedback.  If you would like to offer comments on a course you have completed, or on any aspect of the website you can contact us at any time using our contact form, or by e-mailing feedback@icancompose.com.

Refunds

In the event that you might want a refund, you are entitled to a full reimbursement (limited to the value of the course) within 30 days of purchasing the individual course. Please complete the Contact Us form to request a refund, clearly stating your reasons for doing so. However if a course has been accessed multiple times during the 30 day period we may deny the refund request.

Refunds will be made back to the card upon which the payment was made and we cannot make refunds using any alternative methods.

Students who purchase and request multiple refunds over a period of time may be suspended from the site for abuse of the refund policy.

Disclaimer

I Can Compose does not accept liability for the examination results of any of its users.  The aim of I Can Compose is to facilitate the learning of music composition and creativity, rather than focusing on examinations. 

Teaching and Learning Methods

The methods of I Can Compose are subjective – not everyone will follow a similar approach.  Methods are individual to teachers and therefore vary considerably. However, the methods presented have been developed in the classroom and are shared on this website for teachers to adapt for their own settings.

Accuracy

All information that is provided by I Can Compose is done so in good faith, and to the best of our knowledge, ability, training and experience.

Data Usage

I Can Compose regularly reviews all meta-data created through the website and all completed feed-back forms so that we can maintain our high standards.  This information will be linked to anonymised login profiles for the purpose of quality assurance.

Please visit our Privacy policy for more information on how we handle your data.

Copyright

All the notated music images and original composed music have been created specifically for educational use on this website.  They are the intellectual property of the Director of I Can Compose and are, therefore, protected by copyright law.  Please do not copy or share materials from this site, rather, direct students/teachers to enjoy using the I Can Compose website themselves.