Complaints and compliments
I can compose values your feedback.  When you complete a course, we may send you a feedback form asking for information about specific aspects of the course, what we did well, and where we can improve.  You can also contact us at ant time using our contact form, or by e-mailing feedback@icancompose.com.
Refunds
In the event that you might want a refund, you are entitled to a full reimbursement (limited to the value of the course) within 30 days of purchasing the individual course. Please complete the Contact Us form to request a refund, clearly stating your reasons for doing so. However if a course has been accessed multiple times during the 30 day period we may deny the refund request.

Refunds will be made back to the card upon which the payment was made and we cannot make refunds using any alternative methods.

Students who purchase and request multiple refunds over a period of time may be suspended from the site for abuse of the refund policy.

Composition review service

Our Platinum Plus Access plan for teachers offers a composition review service.  This is a feedback service where we will review student compositions and offer helpful feedback.  Please note that this is not a coursework moderating service and I can compose cannot accept any liability for final coursework marks awarded.

Disclaimer
I can compose does not accept liability for the examination results of any of its users.  The aim of I can compose is to facilitate the learning of music composition and creativity, rather than focusing on examinations.  However, we are convinced that a well-structured composition that also demonstrates individual creativity and musical skill, will be successful.
Teaching and learning methods
The methods of I can compose are subjective – not everyone will follow a similar approach.  Methods are individual to teachers and therefore vary considerably. However, I have developed my methods as a result of a classroom career with a significant focus on and responsibility for composition.  I hope you will find them engaging and helpful.
Accuracy
All information that is provided by I can compose is done so in good faith, and to the best of our knowledge, ability, training and experience.
Institutional access for multiple students
We are able to offer access for multiple students via institutions. Please contact us for more information.
Data Usage
I can compose regularly reviews all meta-data created through the website and all completed feed-back forms so that we can maintain our high standards.  This information will be linked to anonymised login profiles for the purpose of quality assurance.

Please visit our Privacy policy for more information on how we handle your data.

Copyright
All the notated music images and original composed music have been created specifically for educational use on this website.  They are the intellectual property of the director of I can compose and are, therefore, protected by copyright law.  Please do not copy or share materials from this site, rather, direct students/teachers to enjoy using the I can compose website themselves.